Frequently Asked Questions

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  1. What do I need to rent a car?

    To rent a car, you will typically need a valid driver's license, a major credit card in your name, and, proof of insurance. The specific requirements may vary, contact our customer service team for any additional information.

  2. What is the minimum age to rent a car?

    The minimum age requirement to rent a car is typically 21 years old. However, additional fees for drivers under 25 will apply. Please check our rental policies or contact us directly for age-related restrictions.

  3. Can I rent a car with a debit card?

    No, we do not accept debit cards. We only accept credit cards. Any sort of prepaid cards are not accepted too. Contact our customer service team for more information regarding what we accept.

  4. Is insurance included in the rental price?

    Our rental prices typically do not include insurance. However, we offer various insurance coverage options for your convenience and peace of mind. You can choose the coverage that best suits your needs during the reservation process. It's essential to review your own insurance policies or consider purchasing additional coverage to ensure you have adequate protection.

  5. Can I add an additional driver to my rental?

    Yes, you can usually add an additional driver to your rental, provided they meet the age and driver's license requirements. Additional driver fees may apply. Make sure to include the additional driver's information during the reservation process or inform our staff during pickup.

  6. Can I modify or cancel my reservation?

    We understand that plans can change. You can usually modify or cancel your reservation, but it may be subject to certain terms and conditions. Please review our reservation modification and cancellation policies or contact our customer service team for assistance.

  7. What happens if I return the car late?

    Returning the car late may result in additional charges. We typically allow a grace period for returns, but if you exceed that time, you may be charged an extra day or a late return fee. It's important to communicate with us if you anticipate returning the car late to avoid any unexpected charges.

  8. Can I rent a car for one-way travel?

    Yes, we offer one-way rentals for certain destinations. One-way fees may apply, depending on the drop-off location and availability. Please check our one-way rental policies or contact us for more information on availability and fees.

  9. What happens if the rental car gets damaged?

    In case of any damage to the rental car during your rental period, it's important to contact us immediately. Depending on the circumstances, you may be responsible for the cost of repairs. We recommend reviewing our insurance coverage options or checking your own insurance policies to understand the extent of coverage for rental vehicles.

  10. Can I travel outside of the state or country with the rental car?

    Our rental cars can usually be driven within a specific geographic area, which may include neighboring states or countries. However, there may be restrictions and additional fees for cross-border or international travel. It's crucial to check our rental policies or contact us to understand the limitations and requirements for traveling outside the designated area.

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